"With more and more people flying Piedmont every year
(our passenger list now approaches 6 million) more
Piedmont skycaps are appearing at the major airports
on our system. And as the first Piedmont person most
passengers see, their performance has a lot to do with
impressions about us. And they're doing the job well; in
1980, we had only 1.5 complaints per 100,000
passengers boarded."
(our passenger list now approaches 6 million) more
Piedmont skycaps are appearing at the major airports
on our system. And as the first Piedmont person most
passengers see, their performance has a lot to do with
impressions about us. And they're doing the job well; in
1980, we had only 1.5 complaints per 100,000
passengers boarded."
